Comparison guide

BOXT vs Local Installer: Which Boiler Installation Is Better?

BOXT is popular for speed and online pricing. A local installer often wins on accountability, install flexibility and aftercare. Here’s the honest comparison — and how Embassy Gas delivers fixed pricing with local support.

  • Fixed-price quotes
  • Local Gas Safe engineers
  • Better for complex installs
  • Real aftercare
Want a fixed price from a local team?

Start the quote journey on /boiler-installation and get clear pricing.

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Surrey & Hampshire boiler installs with clear comms, clean workmanship and proper commissioning.

Quick answer: when BOXT is best vs when a local installer is best

BOXT is often best if…

  • You have a standard combi swap with straightforward pipework
  • You want a fast online purchase process
  • You’re comfortable with a more centralised model for support

A local installer is often best if…

  • Your install is non-standard (relocations, upgrades, conversions)
  • You want direct accountability and clearer scope control
  • You care about aftercare and long-term relationship

BOXT vs local installer comparison table

“BOXT” is a trademark of its respective owner. This table is a practical comparison to help you choose the right install route.

Decision factor BOXT (typical online model) Local installer (Embassy Gas model)
Pricing clarity Strong for standard installs Strong fixed pricing + clearer scope confirmation
Install flexibility Best for standard swaps Better for non-standard installs & edge cases
Who attends Allocation / platform model varies Local Gas Safe engineers (direct team)
Aftercare Central support structure Direct local support (faster accountability)
Local knowledge Limited (nationwide model) High (Surrey & Hampshire focused)
Best for Standard combi swaps, quick online purchase Anyone wanting fixed price + local accountability

What can change an “online fixed price” boiler install?

Any provider can price a standard swap accurately. The issues usually appear when the home needs extra work beyond the “standard install” assumptions.

Relocations / conversions

Moving boiler location, system conversions, or pipework reroutes can affect scope.

Controls & upgrades

Smart controls, zoning, TRVs, or wiring upgrades may be needed in older properties.

Access / compliance items

Flue routes, condensate, gas pipe sizing and safety requirements can vary home-to-home.

Want to avoid surprises?

Use the Embassy Gas quote journey and we’ll confirm suitability and scope for your home.

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Local boiler installation in Surrey & Hampshire

We install boilers across Surrey & Hampshire, including Farnham, Guildford, Aldershot, Petersfield, Bordon and surrounding towns.

BOXT vs local installer FAQs

Q Is a local installer more expensive than BOXT? +
A: Not always. Many fixed-price local installs are competitively priced. The key difference is usually accountability, flexibility on non-standard installs, and direct aftercare.
Q When is BOXT the better choice? +
A: BOXT can be a great choice for standard boiler swaps where the installation scope is straightforward.
Q When is a local installer the better choice? +
A: A local installer is often best for non-standard installs, homes needing upgrades, and homeowners who want direct aftercare and continuity.
Q How do I get a fixed quote with Embassy Gas? +
A: Start on /boiler-installation to get a clear quote, then we confirm suitability and scope for your home.
Q Do you cover my area? +
A: We cover Surrey & Hampshire (including Farnham, Guildford, Aldershot, Petersfield, Bordon and surrounding areas).
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