Review + buyer guide

BOXT Boiler Installation Review (2026): Is It Worth It?

This page explains what BOXT does well, where homeowners sometimes hit friction, and who tends to be better served by a local Gas Safe installer. If you want fixed pricing with local accountability, you can quote instantly at /boiler-installation.

  • Good for standard swaps
  • Online-first journey
  • Local aftercare matters
  • Best choice depends on complexity
Want to compare a local fixed price?

Use our quote tool and get clear pricing (then we confirm scope for your home).

Rated ★★★★★ 4.9 / 5.0 by 250+ local customers

Surrey & Hampshire installs • clean workmanship • proper commissioning • real aftercare.

Verdict (plain English)

BOXT is usually a strong option if your home suits a standard installation and you want an online-first journey. Where homeowners sometimes prefer a local installer is complexity + accountability + aftercare.

This isn’t about “good vs bad” — it’s about choosing the right model for your home.

8.2 Overall

What BOXT tends to do well

  • Simple journey for standard swaps
  • Online pricing that’s easy to compare
  • Fast booking for many properties

Where a local installer often wins

  • Non-standard installs (edge cases)
  • Direct accountability if anything needs follow-up
  • Aftercare and long-term relationship

Before you buy: a homeowner checklist

Use this checklist for BOXT or any installer. If you can answer “yes” to most of these, you’re far less likely to hit problems.

Scope is clear

What’s included, what’s excluded, and what triggers extra work (if anything).

Controls are confirmed

Thermostat choice, wiring needs, TRVs/zoning, and where everything will be located.

Aftercare is easy

Who do you contact, what happens next, and how quickly issues are handled.

BOXT vs Embassy Gas (installer model comparison)

“BOXT” is a trademark of its respective owner. This is a practical comparison to help you choose the right installation route.

What matters BOXT (typical online model) Embassy Gas (local installer model)
Best suited to Standard combi swaps Standard swaps + non-standard installs
Scope confirmation Online journey (property fit matters) Fixed quote journey + clear scope confirmation
Aftercare Central support structure Direct local support (clear accountability)
Local knowledge Nationwide model Surrey & Hampshire focused
Next step Proceed online Use quote tool for fixed pricing
Ready to compare prices properly?

Get a fixed quote from a local team (then confirm scope).

Start quote tool

Local boiler installation in Surrey & Hampshire

We install boilers across Surrey & Hampshire, including Farnham, Guildford, Aldershot, Petersfield, Bordon and surrounding towns.

BOXT boiler installation review FAQs

Q Is BOXT good for a standard combi swap? +
A: Often, yes — if your install is straightforward and matches the assumptions of a standard swap, an online-first provider can work well.
Q What’s the main risk with any online boiler installation? +
A: The main risk is mismatch between the “standard install” assumptions and your home’s requirements (controls, pipework, access, flue/condensate routes).
Q How do I compare BOXT pricing against a local installer properly? +
A: Compare like-for-like scope: boiler model, controls, flue/condensate work, upgrades and commissioning. You can start a local fixed quote at /boiler-installation.
Q Do you install boilers near me? +
A: We cover Surrey & Hampshire, including Farnham, Guildford, Aldershot, Petersfield, Bordon and surrounding areas.
Q What’s the next step if I’m still in contract elsewhere? +
A: Use our switching guide to check notice periods and the cleanest way to change provider.
Get a fixed-price quote from a local team

Compare boilers and pricing in minutes.

Start quote tool

Embassy Gas

You’re connected to Ember
– your AI assistant for today

🟢 Ember is online

Ember is typing…